7 C's of Communication
1) Correctness:
The
core of correctness is proper i.e Grammar ,Punctuation and Spelling etc.
The
term correctness applied to messages that means the following characteristics; 1. Use the right level of language 2. Check accuracy of figures, facts and
words.
2) Courtesy:
True courtesy involves being aware not
only of the perspectives of others, but also about their feelings ,Courtesy stems from a sincere
you-attitude, Rather it is politeness that grows out
of respect and concern for others . Be sincerely tactful, thoughtful and
appreciative.
example:- Tactless, blunt: I
did not understand any of it.
More
tactful: It’s my understanding.
3) Completeness:
The message
is complete when it contains all the facts, readers or listeners need for
the reaction you desire,complete messages are more likely to
bring the desired results.
Provide
all the necessary information along with that answer the 5 Ws and 1H that
make the message clear. 1.Who 2. What 3. When 4.Where 5.Why and 1. How
4) Consideration:
Consideration
means preparing every message with the message receiver in mind, Don’t lose your temper,Don’t accuse and don’t charge them without facts. In
Consideration:You are foremost aware of their desires,
problems, circumstances, emotions and reaction to your thoughts.
5) Concreteness:
Communicating concretely means being
specific, definite, and vivid rather than vague and general.Often it means using denotative rather than connotative words.
The
following guidelines should be followed to compose concrete, convincing messages.
•Use specific and figures. 1. Put action to words 2. Use vivid image building words 3.Use specific facts and figures.
6) Clarity:
Getting
the meaning from your head accurately to the reader is the purpose if clarity.
Remember: Choose precise, concrete and familiar
words, construct effective sentences and
paragraphs, choose precise, concrete and familiar
words.
7) Conciseness:
Conciseness
means wordiness. Conciseness is a
necessity for effective communication. Concise communication has following
features: Avoid wordy expressions, and Avoid unnecessary repetition etc.
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